Ana Zivkovic is a communication officer for Caritas Serbia. She explains what kind of services Caritas Serbia is giving to refugees and migrants, what the challenges are and how she personally feels about their situation.
With no room in the flimsy boat for all of his family of six, Khaled Basheer swam behind with his daughter clinging to his back as they headed from Turkey to Greece. Now they're in Serbia, waiting to start a new life in Europe.
The war in Syria is reaching the heart of Europe, with hundreds of thousands of refugees leaving the Middle East through the Western Balkans. Their voyages are filled with peril and suffering, but along the way they're receiving solidarity and help.
Conflicts, civil strife and economic conditions in the Middle East, Asia and Africa dramatically increased the flow of refugees and economic migrants to Europe in 2015. Many have reached Serbia, where Caritas is providing aid.