Administrator: Every working group has a minimum of one administrator, who is responsible for the coordination of the content within the working group. He takes care of adding or deleting users of this working group, creating user profiles, structuring articles in folders, creating bulletin boards as well as placing articles and dates in the working group.

Articles: Being able to post articles within a working group is one of Baobab’s most important functions. By posting articles and documents on the Baobab site you make them available to your working group. An article is built up of a short information text and attached documents for download.

Article folders: A clearly structured folder system enables easy access to articles for users within the system.

Baobab: A baobab-tree is a place in the shade where people meet and talk to each other - a social tree for social people. We want to invite all collaborators of Caritas around the world to share their knowledge and learn from others. Sit with us under the Caritas Baobab tree!

: The calendar function organises publication of all relevant appointments for all working group members. These could be, for example, the next group meeting or information regarding other important events or training.

Chat: A chat is are real time online conversation between users. All participants must be in front of their computer at the same time. The chat takes place in a "chat room", a virtual online room also called a ‘channel’. Users type their messages, and their messages appear on the monitor as text entries that scroll many screens deep. They can freely send, receive and reply to messages from many chat users simultaneously.

Forum: Forums are a slow-motion form of a chat (see “Chat”) and allows a more structured dialog. Also known as a "discussion group", "board" or "newsgroup", a forum is an asynchronous (not in real time) service. The other members reply on their own schedule, and do not need to be present while you are sending. Every forum is also dedicated to some specific subject.

Users: Users are the class of people that use a system. A user has a user account and is identified by a user name.

User profiles
: Every user will have a profile within his working groups. Three standard profiles are available within Baobab:

  1. Administrator profile: administrate, read and write in the working group
  2. Editor profile: read and write
  3. Standard user profile: read

The administrator of each working groups decides, which profile the users should have. It’s possible to have an administrator profile in one working group, while having standard user profile in another group.

Working groups: All information is organised in “working groups”. Every user has access to public working groups, which are open for everyone in the system, and, according to his field of work and region, also to closed working groups. Closed working groups will be created, when members of a committee or project-group or a member organisation wish to exchange information within the confederation or on a national/regional level.