Protecting those we serve

Zero tolerance to sexual exploitation, harassment and fraud

Caritas Internationalis is committed to a working environment free from intimidation, hostility, humiliation and bullying and to protecting both the people who work with us – and those we serve – from any form of harassment, exploitation and abuse.

Caritas has put in place a comprehensive Complaints Handling Policy and Procedure for its General Secretariat, which also provides a template for member organisations to extend their own existing mechanisms. It encourages the identification of improper behaviour and provides assurances that any person reporting wrong-doing is taken seriously and is supported in total confidentiality, with no fear of retaliation.

A Complaints Handling Officer post has been created. In addition, the new Caritas Internationalis Children and Vulnerable Adults Safeguarding Policy and the Anti-Harassment Policy were both made compulsory in 2018 for all members, demonstrating our firm commitment to zero-tolerance of sexual exploitation, abuse and fraud.

Caritas Internationalis Children and Vulnerable Adults Safeguarding Policy and the Anti-Harassment Policy were both made compulsory in 2018 for all members, demonstrating our firm commitment to zero-tolerance of sexual exploitation, abuse and fraud.

Caritas Venezuela volunteer Dr. Albina Rosas with some of her patients. Photo by Caritas Venezuela

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